Target shoppers take advantage of generous return policy
She then showed her return receipts with a total refund of $537.80. Jazmine’s video has over 84,000 likes and more than 25,000 shares.
Parents Can Exchange Or Return Their Kids’ Clothes To Target After One Full Year
One of the most frustrating, time-consuming, and expensive elements of parenting is trying to keep your kids dressed throughout their never-ending growth spurts. Especially with younger kids who seem to constantly be growing out of their clothes. Which is why some moms on TikTok were so excited to spread the word about Target’s seriously amazing one-year return policy for more than 45 owned-brand kids’ clothes. While this policy has been in place for years, many parents are just now realizing what a game-changer this is for their wallets.
In 2015, Target expanded its return policy to allow customers who purchased Target-owned brand clothing, including items from the ever popular Cat and Jack line, to exchange or get a full refund up to a year after purchase with a receipt. Even clothing that has been damaged can be returned after one year, which will come as a huge relief to parents. The previous return window was 90 days.
Why is Target allowing parents an entire year to return their kids’ clothes? “This guarantee is in place because of the confidence we have in the quality of what we are offering when guests shop our owned brands,” a Target spokesperson told ABC News.
Last summer, mom Jazmine Valdivia sounded the alarm for other parents, sharing her experience on TikTok of returning clothes for her three kids and receiving $537.80 back. “Attention all moms,” she explained in a video that amassed more than 1.2 million views. “If you guys buy Cat and Jack for your kids, there is a one-year warranty that Cat and Jack offers if your kid outgrows the clothes, whether it’s stained, ripped, whatever it is, they’ll refund you.”
TikTok mom Sandra Puente documented her own Cat and Jack returns and ended up with around $150 to spend on other kids’ clothes, while TikTok mom Miriam Ariane shared a video of herself returning her baby girl’s Cat and Jack clothes “even without the tags” for store credit or exchange.
Parents are justifiably excited about Target’s return policy, even if some are a little frustrated that they didn’t know about it before. “How am i on my third kid and just learning that Target’s Cat and Jack kids clothing line has a one year return policy for any reason including them literally outgrowing the clothes. My kids woulda been draped down in returnable Target items for YEARS now,” one mom tweeted.
Target employees confirmed to Insider that parents were indeed returning their kids’ outgrown clothing, with some returns amounting to $300 or even $400 to be refunded. Returns without proof of purchase are capped at $100, and unwashed returned clothing is reportedly thrown in the garbage.
Target’s return policy might have been a well-kept secret until now, but back-to-school clothes shopping will be here before we know it. Truly a game-changer.
Target shoppers take advantage of generous return policy
A TikTok trend is leading moms to bring in their used children’s clothes in exchange for a refund
SHARE Target shoppers take advantage of generous return policy CLOSEA customer walks into the Target store in The District in South Jordan on Sept. 11, 2009.
Jeffrey D. Allred, Deseret News
Target has become a trending term on TikTok as moms spread the word on the store’s lenient return policy for children’s clothing.
Some moms are now taking advantage of the store’s policy and bringing in worn and sometimes even unwashed clothes to get a refund on items their kids have outgrown.
What is the Cat and Jack return policy?
One mom named Jazmine on TikTok posted a video last summer showing her bringing a giant bag of clothes she was returning to Target, saying, “Attention all moms, if you guys buy Cat and Jack for your kids, there is a one-year warranty that Cat and Jack offers. If your kid outgrows their clothes — whether stain, rip, whatever it is — they will refund you so you can purchase more clothes.”
She then showed her return receipts with a total refund of $537.80. Jazmine’s video has over 84,000 likes and more than 25,000 shares.
What is Target’s return policy?
Back in 2015, Target changed its 90-day return policy to a full year for some children’s clothing. The company explained it at the time as a commitment to its shoppers to provide high-quality products with an easy return policy if they don’t meet shoppers’ standards.
While this may seem like a money-saving loophole, Hitha Herzog, chief research analyst at H Squared Research, told “Good Morning America” that because of Target’s generous return policy, they will adjust their pricing to balance returns.
“What you are originally paying for, the product, that price takes into account the lenient return policy. So whether or not the returns come back gently worn or completely worn in and not wearable, the retailer will take into consideration with that through their pricing,” Herzog said.
One mom on TikTok shared a video of her returning her son’s clothes to Target that were all gifts, so she had no receipts. She was given a $50 gift card and encouraged her viewers to do the same.
What’s the Target return limit without a receipt?
According to Business Insider, returns to Target without proof of purchase are capped at $100 per year per customer, but items with a receipt or purchased with a Target Circle membership are less restricted.
One Target worker told Insider she had processed a return that was about $300 and the clothes ended up going straight into the trash because they were dirty and overused.
“When you have a generous return policy, that means the customer will return. The more times a retailer can get that customer to come in, that has a significant impact on revenues going forward,” Herzog said.
Some on social media wonder if the leniency of Target’s return policy is being taken advantage of, especially if the clothes have clearly been worn or outgrown.
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